Das Avira Setup gibt bei jeder Installation einen Return Code zurück. Anhand diesem kann man bestimmen, ob die Installation geklappt hat oder mit welchem Problem die Installation fehlgeschlagen ist. 

Die Return Codes sind immer vierstellung und beginnen mit 10. Die letzten beiden Ziffern des Return Codes sind der eigentliche Error Code. 


Beispiel: Avira Installation endet with Exit Code 1000 -> Error Code 00 oder nur 0 -> Die Installation ist sauber durchgelaufen


Return Code
ID
Description
Support Solution Comment
Error 0
Success
Setup ended successfully
If 'ExternalRebootHandling=1' is specified in setup.inf file this specifies,
that the setup has finished succesfully and doesn't need a reboot
Error 1
CannotLoadSetupResource
Setup couldn’t load the setup resource (setup.dll)

Error 2
CannotLoadCommonTextResource
Setup couldn’t load a master resource (rctext.dll, rcimage.dll)

Error 3
MissingAdministrativePriviledge
Setup runs without admin rights

Error 4
InvalidTemporaryPath
Setup could not get the temp-path

Error 5
InitialzeLogFileFailed
Setup could not create a logfile

Error 6
InvalidSourcePath
Setup could not determine the source path

Error 7
InitializeFeatureControlFileFailed
Setup could not load the feature control file antivir.oem
not used in AV15 any more
Error 8
EmptyFileList
Setup could not read the filelist.ini or could not read it

Error 9
NotAllFilesFromFileListAreAvailable
The filelist contains files which are not available on the file system

Error 10
InitializeModulesFailed
An error occurs during initialization

Error 11
GetDesktopFolderFailed
Setup could not get the desktop folder

Error 12
RebootIsNeccessaryToCompleteTheOperations
A reboot is necessary before running setup

Error 13
RemoveParameterSetButNoProductInstalled
Product should be removed but is not installed
/REMOVE or /REMSILENTASKREBOOT or /REMSILENTNOREBOOT or /REMSILENT command line parameter is set, but the setup is in first installation mode (no product is installed)
Error 14
AnotherSetupInstanceIsRunning
An other instance of setup is already running

Error 15
InitializeSetupInfFileFailed
Setup.inf contains wrong entries

Error 16
InstanceOfUpdaterIsRunning
The updater is running.

Error 17
GetStartmenuProgramGroupFolderFailed
Setup could not get the program group path (the file path of programs in the start menu)

Error 18
GetAntivirusApplicationDataFolderFailed
Setup could not get the common app data folder for the AV product

Error 19
MinimumInternetExplorerVersionIsNotInstalled
The minimum required version of internet explorer is not installed on the system.
Currently AV is need minimum version 6
Error 20
UnsupportedOperationSystem
Setup does not support the current os

Error 21
SignatureCheckOfSetupFailed
The signature check of setup.exe failed

Error 22
AnotherAviraAntivirusProductIsAlreadyInstalled
Another Antivirus product from Avira is already installed

Error 23
AnotherOEMAntivirusProductIsAlreadyInstalled
Another Antivirus product from an OEM partner is already installed

Error 24
CouldNotCopyAllFilesToDestinationFile
Setup could not copy all files to destination

Error 25
ProductListError
Setup could not read the product file list
not used in AV15 any more
Error 26
No64BitSupport
Unable to install product on 64 bit OS
not used in AV15 any more
Error 27
UserCanceledInstallation
Cancel has been pressed by the user

Error 28
InvalidLicenseFile
The license key was not valid. (only silent mode)

Error 29
NotEnoughDiscSpace
Available disk space was too small

Error 30
RebootFlagIsSet
The reboot-parameter was set. Exit and Reboot.

Error 31
InvalidDestinationPath
The destination path is too long or contains unsupported chars.
not used in AV15 any more
Error 32
PerformCrossUpgrade
The cross-upgrade has been performed
Cross upgrade means the old installed av product is compatible with the newly installing. The old would be uninstalled and the new gets installed
Error 33
InvalidPassword
The password set does not match with the password in the configuration

Error 34
InitializeEngineFailed
Error when setup try to initialize the Engine
not used in AV15 any more
Error 35
ActivationError
Error when running Fact – no activation possible.

Error 36
UnsupportedAmcAgentVersionIsInstalled
The SMC agent version installed on the system is too low to manage this product

Error 37
PresetupExecutionFailed
Error on executing the internal presetup

Error 38
PresetupDoesNotSupportCurrentOperatingSystem
Presetup does not support the current os

Error 39
WindowsInstallerIsRunning
A windows installer service is running (detected in presetup.exe)

Error 40
ApplyPatchInstanceIsRunning
Another setup instance with 'ApplyPatch' parameter is running

Error 41
CannotLoadCommonImageResource
An error occured while loading CommonImageRc.dll

Error 42
SetupSuccessfulButRestartRequired
The setup was successful and needs a reboot to be completed
Just returned, if 'ExternalRebootHandling=1' is specified in setup.inf file
Error 43
SetupContiunuesAfterRestart
The setup was successful until now and needs a reboot. After this, it will automatically continue
Just returned, if 'ExternalRebootHandling=1' is specified in setup.inf file
Error 44
SetupShouldBeExecutedAgainAfterRestart
The setup failed and should retry the operation after a reboot
Just returned, if 'ExternalRebootHandling=1' is specified in setup.inf file
Error 45
FailedToCleanUpAntivirusProgamDataFolder
The cleanup of the antivirus program data folder failed

Error 46
CreateTemporaryPathFailed
Setup could not create the temp-path
(since update 19)
Error 47
SignatureCheckOfSetupResourceFailed
The signature check of setup.dll failed
(since update 19)
Error 48
CouldNotCreateProgramDataPath
The program data directory structure coud not be generated
(since update 19)
Error 49
OneOrMoreStepsInFunctionPostFirstFailed
One or more steps in function 'PostFirst' failed
This is a global error which we have to refactor in the new setup. It was introduced to remove the count on ExitValues.
(since update 19)
Error 50
CouldNotCopyActivationFiles
Not all files from the activation tools could be copied to the installation folder
(since update 19)
Error 51
OneOrMoreStepsInFunctionRemoveMMCInterfaceFailed
One or more steps in function 'RemoveMMCInterface' failed
This is a global error which we have to refactor in the new setup. It was introduced to remove the count on ExitValues.
(since update 19)
Error 52
OneOrMoreStepsInFunctionPostMainFailed
One or more steps in function 'PostMain' failed
This is a global error which we have to refactor in the new setup. It was introduced to remove the count on ExitValues.
(since update 19)
Error 53
OneOrMoreStepsInFunctionPostUpgradeFailed
One or more steps in function 'PostUpgrade' failed
This is a global error which we have to refactor in the new setup. It was introduced to remove the count on ExitValues.
(since update 19)
Error 54
OneOrMoreStepsInFunctionOnEndFailed
One or more steps in function 'OnEnd' failed
This is a global error which we have to refactor in the new setup. It was introduced to remove the count on ExitValues.
(since update 19)
Error 55
OneOrMoreStepsInFunctionFinishedFailed
One or more steps in function 'Finished' failed
This is a global error which we have to refactor in the new setup. It was introduced to remove the count on ExitValues.
(since update 19)
Error 56
OneOrMoreStepsInFunctionPreMainFailed
One or more steps in function 'PreMain' failed
This is a global error which we have to refactor in the new setup. It was introduced to remove the count on ExitValues.
(since update 19)
Error 57
OneOrMoreStepsInFunctionPreUpgradeFailed
One or more steps in function 'PreUpgrade' failed
This is a global error which we have to refactor in the new setup. It was introduced to remove the count on ExitValues.
(since update 19)
Error 58
OneOrMoreStepsInFunctionRemoveAllFailed
One or more steps in function 'RemoveAll' failed
This is a global error which we have to refactor in the new setup. It was introduced to remove the count on ExitValues.
(since update 19)
Error 59
OneOrMoreStepsInFunctionSilendGuiUpdateFailed
One or more steps in function 'SilendGuiUpdate' failed
This is a global error which we have to refactor in the new setup. It was introduced to remove the count on ExitValues.
(since update 19)
Error 60
CouldNotCreateInstallationPath
The installation directory structure coud not be generated
(since update 19)
Error 61
CouldNotCreateTestFile
The test file for checking if the access to the destination directory is granded could not be created. Possibly we have no access to the destination directory
(since update 19)
Error 62
IncompatibleProductIsInstalled
A incompatible product is installed. A incompatible product is a product with:
  • different ID or lang or type or compatibility value saved in cross detection key then current one
  • and different master key then current one
  • and Type value in cross detection key has value data "GUI"
(since update 19)


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